EnergyCell
10000mAh Power Bank Slim Portable Charger
10000mAh Power Bank Slim Portable Charger
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đă10000mAh Portable Chargeră
The 10000mAh large capacity which can charge iPhone 12 for 2.5 times meets your daily use
đăDual USBă
With a micro port, to charge your portable phone cahrger can be multiple and faster. 2 USB outputs allow you to charger 2 of your devices at the same time
đăUltra-Slim Power Bankă
The 1.5 cm thickness makes it possible for the slim phone charger to fit comfortably in the pocket, backpack, and hand
đăEven Wider Compatibilityă
Suitable for almost all devices that support USB port charging, whether Apple devices, Samsung devices, Android devices or Bluetooth devices
đăWhat You Getă
- power bank 10000mah Ă1
- micro usb cable Ă1
- user manual Ă1
- our 24-months warm service
Free Shipping
Free Shipping
Thank you for choosing Ipoweradd! At Ipoweradd, we prioritize providing our customers with exceptional shipping services to ensure that your orders are promptly delivered.
Supported countries or areas
The contiguous United States
Shipping Time
Orders usually ship within 2-5 business days. Delivery times vary based on location, chosen shipping method, and unforeseen circumstances. Generally, packages arrive within 3-7 business days via USPS or UPS.
Shipping Cost
We offer free shipping on all orders within the contiguous United States, except for remote areas such as Hawaii. Customers in remote areas will need to pay an additional $5 for shipping.
Shipping Methods
We utilize reputable shipping carriers such as USPS or UPS for the delivery of all orders. These carriers are responsible for ensuring the safe and timely delivery of packages to the address specified during checkout.
Order Tracking
Customers will receive a shipping confirmation email containing a tracking number once their order has been dispatched. This tracking number can be used to monitor the status and location of the package during transit.
International Shipping
At this time, we only ship within the continental United States. We do not offer international shipping at this time.
Contact Us
Thank you for choosing Ipoweradd for your shipping needs. Should you have any further questions or concerns regarding our shipping and delivery policy, please do not hesitate to contact us for assistance.    Â
Return & Warranty
Return & Warranty
Return and Refund Policy
Thank you for shopping at ipoweradd.com! We strive to provide the best quality products and customer service. If you're not satisfied with your order for any reason, please review our Return & Refund Policy below.Â
We accept returns or exchange of:
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Orders signed for within 30 calendar days
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Items in their original condition and packaging            Â
EXCEPTIONS - We can not accept returns or exchange of:
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Items received more than 30 calendar days after delivery
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Freebies (gifts that come with the order) are not refundable or exchangeable.Â
Incorrect, Damaged, or Defective Product
If you receive a incorrect, defective, or damaged product, please contact us within 7 days of receipt for a return or exchange.
After receiving the incorrect, damaged, or defective product, please kindly provide us with proof: The photos or video of the incorrect item, damaged item, or defective item.
You are responsible for the return shipping label. We will cover the shipping costs for replacements or new items.
Exchange
We only provide exchange services for defective, damaged, or incorrect items. Please check upon receiving your purchased items. If any of the aforementioned issues arise, please contact us immediately.
Refund
Return Process
- Please contact us via email at hello@ipoweradd.com before returning any items.
- Upon confirmation of the return, we will provide you with the return address via email.
- After returning the item, please provide us with the return shipping number. Failure to provide tracking information may result in processing delays.
- It is advisable to include your order number, SKU numbers, quantity of returned items, and a brief description of the defect in your package. This will expedite the processing of your return.
Contact Us
Please feel free to contact us at hello@ipoweradd.com with any questions or concerns regarding returns, exchanges, or refunds. We are here to assist you.    Â
Warranty Policy
iPoweradd prioritizes the shopping experience of its users. We are committed to providing warranty services for your products.
Warranty Period
All products come with a 12-month warranty from the date of purchase.
If your product develops a defect within the warranty period, please contact us promptly for repair or replacement.
Warranty Exclusions
The warranty does not cover the following:
- Damages caused by misuse, abuse, or unauthorized modifications.
- Normal wear and tear or cosmetic damage.
- Specials (products with the ăSpecialsătag in the title) are covered by a 6-month after-sales guarantee only.
- Freebies (gifts with your order) are not covered by the warranty.
Shipping Costs
You are responsible for all shipping costs associated with warranty claims.
If you have any questions about our warranty policy or need assistance, please feel free to contact our customer service team at hello@ipoweradd.com.Â
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